Glossary of AI employee, agent, and automation terms
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001
1099 Form
002
ACH Payment
003
ACH Return
004
AI Agent Governance
005
AI Agent Memory
006
AI Agent Platform
007
AI Agents
008
AI Concierge
009
AI Guardrails
010
AI Process Mapping
011
AI Red Teaming
012
AI Token
013
AI Native
014
ALCOA+ Principles
015AML False Positive Rate
016
API Integration Test
017
Accounts Payable Automation
018
Accounts Receivable Automation
019
Accrual Accounting
020
Adversarial Attacks
021
Adverse Media Screening
022
Agent Access Review
023
Agent Compute Units (ACUs)
024
Agent Economy
025
Agent Framework
026
Agent Harness
027
Agent Marketplace
028
Agent Operating Procedure (AOP)
029
Agent Orchestrator
030
Agent Swarm
031
Agent to Agent (A2A) Protocol
032
Agentic AI
033
Agentic Workflow
034
Anti Money Laundering (AML)
035
Applicant Tracking System (ATS)
036
Audit Trail
037
Autonomous Agents
038
BPO (Business Process Outsourcing)
039
BYOC (Bring Your Own Cloud)
040
Bank Reconciliation
041
Bank Secrecy Act (BSA)
042
Beneficial Ownership
043
Bias Detection
044
CSAT (Customer Satisfaction Score)
045
Canned Response
046
Cash Application
047
Chain of Thought
048
Chargeback Representment
049
Company Brain
050
Complexity Threshold
051
Context Graph
052
Context Window
053
Contract Lifecycle Management (CLM)
054
Contract Management Software
055
Conversational AI
056
Corrective RAG (CRAG)
057
Currency Transaction Report (CTR)
058
Customer Care Portal
059
Customer Due Diligence (CDD)
060
Data Residency
061
Days Inventory Outstanding (DIO)
062
Days Payable Outstanding (DPO)
063
Days Sales Outstanding (DSO)
064
Deep Learning
065
Delegated Authority Matrix
066
Digital Employee
067
E Procurement
068
Embeddings
069
Enhanced Due Diligence (EDD)
070
Evals
071
Explainability (XAI)
072
Feedback Loop
073
Few Shot Learning
074
Fine Tuning
075
First Contact Resolution (FCR)
076
First Notice of Loss (FNOL)
077
Foundation Model
078
Free and Open Source Software (FOSS)
079
GDPR Compliance
080
General Ledger
081
Generative AI vs. Agentic AI
082
Grounding (AI Grounding)
083
GxP Compliance
084
Hallucination
085
Human in the Loop (HITL)
086
IVR (Interactive Voice Response)
087
Inference
088
Intelligent Document Processing (IDP)
089
Invoice Matching
090
KYC (Know Your Customer)
091
Know Your Business (KYB)
092
Large Language Models (LLMs)
093
Latency (AI)
094
Least Privilege (Agent Identity)
095
Low Code Automation
096
Machine Learning
097
Model Context Protocol (MCP)
098
Model Drift
099
Model Risk Management (MRM)
100
Multi Agent Systems
101
Multi Turn Conversation
102
Multimodal AI Assistant
103
NIST AI RMF
104
NPS (Net Promoter Score)
105
Named Entity Recognition (NER)
106
Natural Language Processing (NLP)
107
Needs Attention (Escalation Status)
108
Neural Network
109
No Code AI Agent
110
Non Human Identity (NHI)
111OFAC SDN List
112
Observability
113
Open Source LLM
114
Order to Cash (O2C)
115
PEP Screening
116
PEV Loop
117
PII Redaction
118
PO Matching
119
Perpetual KYC (pKYC)
120
Pre Arbitration
121
Procure to Pay (P2P)
122
Prompt Chaining
123
Prompt Engineering
124
Prompt Injection
125
Purchase Order Automation
126
Purchase Requisition
127
Quality Assurance (Customer Service QA)
128
Quote to Cash (Q2C)
129
Record to Report (R2R)
130
Reflection Agent
131
Regulation E (Reg E)
132
Retrieval Augmented Generation (RAG)
133
Robotic Process Automation (RPA)
134
SMS (Short Message Service)
135
SOC 2 Compliance
136
SOX Controls
137
Sanctions Screening
138
Sandbox (AI)
139
Segregation of Duties (SoD)
140
Self Learning Loop
141
Semantic Search
142
Small Language Model (SLM)
143
State Management
144
Statement of Work (SOW)
145
Straight Through Processing (STP)
146
Subrogation
147
Suspicious Activity Report (SAR)
148
Synthetic Data
149
System Prompt
150
Task Decompression
151
Temperature (AI Parameter)
152
Third Party Risk Management (TPRM)
153
Three Way Match
154
Throughput (AI)
155
Tokenization
156
Tool Calling
157
Traceability
158
Training Data
159
Transaction Monitoring
160
Transformer Models
161
UCP 600
162
Vector Database
163
Vendor Master Data
164
VoIP (Voice over Internet Protocol)
165
W 9 Form
166
WISMO (Where Is My Order)
167
Warm Transfer
168
WhatsApp Business API
169
Wire Transfer
170
Workflow Automation Platform
171
Zero Trust (for AI Agents)
172
Zero Shot Learning