Deep learning is a type of artificial intelligence that learns to recognize patterns by studying lots of examples, similar to how a child learns to identify animals by seeing many pictures of cats, dogs, and birds.
Unlike traditional software where programmers write explicit rules for every scenario, deep learning systems build their own understanding by analyzing data.
Think of it like teaching someone to spot fraudulent invoices. Instead of giving them a checklist of red flags, you show them thousands of invoices (both legitimate and fraudulent), and they gradually develop an intuition for what looks suspicious. Deep learning works the same way, processing massive amounts of data to detect patterns that humans might miss or take years to articulate as rules.
For businesses, deep learning powers capabilities like reading handwritten text on forms, understanding what customers mean in support emails (even when they phrase things differently), and predicting which invoices might have errors before anyone reviews them.
It's especially valuable for tasks where rules are hard to define but examples are plentiful. The technology excels at handling messy, real-world data like scanned documents, emails, and unstructured spreadsheets that don't follow a neat template.
Companies use deep learning to automate decisions that previously required human judgment, like categorizing expenses, extracting data from varied document formats, or flagging transactions that need closer review.
How is deep learning different from regular machine learning?
Machine learning requires humans to tell the system which features matter. For example, if you're building a system to approve expense reports, you'd need to explicitly program it to check the date, amount, receipt attachment, and policy compliance.
Deep learning figures out what matters on its own by analyzing thousands of examples. It might discover patterns you never thought to look for, like certain vendors consistently having formatting issues, or particular expense categories correlating with policy violations.
The tradeoff is that deep learning typically needs more data and computing power, but it can handle more complex, nuanced decisions.
What business problems is deep learning actually good at solving?
Deep learning excels at tasks involving unstructured data that's hard to write rules for. Reading handwritten invoices or checks where every person's handwriting is different.
Understanding customer emails where people describe the same problem fifty different ways. Detecting fraudulent transactions based on subtle patterns across thousands of data points. Predicting which vendors will likely have payment delays based on historical behavior. Categorizing expenses when employees describe purchases inconsistently.
These are all problems where you have lots of examples but creating explicit rules would be impractical or impossible.
Do I need a data science team to use deep learning?
Not necessarily. Many business software tools now embed deep learning capabilities that work out of the box, similar to how you don't need to understand search engine algorithms to use Google.
For accounts payable automation, invoice data extraction, or document processing, vendors typically provide pre-trained systems that work immediately.
However, if you want to build custom deep learning models for unique business problems specific to your company, you'll likely need data science expertise or a vendor partner who can customize solutions for you.
The key question is whether you're using pre-built capabilities or developing something from scratch.
How much data do I need for deep learning to work?
It depends on the complexity of the task, but deep learning typically needs hundreds or thousands of examples. For common business tasks like reading invoices or categorizing documents, vendors often provide pre-trained models that already learned from millions of examples, so you might not need any of your own data to start.
If you're teaching a system something specific to your business (like your unique approval workflows or vendor classification system), you might need several hundred examples for good results. The system gets better as it sees more data, but there's often a point of diminishing returns where additional examples provide minimal improvement.
What are the risks of using deep learning in business processes?
Deep learning systems can make mistakes in unpredictable ways because they learn patterns rather than following explicit rules. They might confidently misread a document, misclassify a transaction, or miss an edge case they've never encountered.
These systems are also "black boxes," meaning it's often unclear why they made a specific decision, which can be problematic for compliance and auditing. They can perpetuate biases present in their training data, potentially treating certain vendors, employees, or transaction types unfairly.
Zamp addresses this by combining deep learning capabilities with structured guardrails. Activity logs record every decision with full transparency, showing what data the system analyzed and what action it took. When the system encounters something it's uncertain about, it automatically flags it with a "Needs Attention" status rather than guessing.
You can configure approval checkpoints where humans review decisions before they're final, especially for high-value transactions or unusual cases. The Knowledge Base lets you define rules and boundaries in plain language that work alongside the deep learning models, ensuring the system stays within acceptable parameters.
How long does it take to implement deep learning in my finance operations?
For pre-built solutions (like invoice processing or expense categorization), implementation typically takes weeks to a few months. The deep learning models are already trained and work immediately, but you'll need time for system integration, testing with your specific documents and workflows, and training your team.
Custom deep learning projects (building models for your unique business processes) can take several months to a year, depending on complexity and data availability. The good news is you don't need to wait for perfection. Most implementations start with a pilot on a subset of your processes, measure accuracy, and gradually expand as the system proves itself.
What happens when my business processes change?
Deep learning systems learn from examples, so when your processes change (new vendor types, different document formats, updated approval policies), the system needs to learn the new patterns.
Pre-built systems from vendors typically handle common variations automatically because they've seen similar changes across many customers. For significant changes unique to your business, you might need to provide new examples or update configurations.
This is less about retraining from scratch and more about teaching the system the new patterns alongside what it already knows, similar to teaching an employee about a policy update rather than rehiring for the role.